Please submit issues regarding the abuse of our services
including, but not limited to; illegal activity, the exploitation of
children, spam, phishing and malware. We also have zero tolerance for
spam activity as outlined in our Anti-Spam Policy.
We review all complaints for validity and will take appropriate
action, and as part of our investigation it may also be necessary for us
to corroborate your complaint with our customer.
Inappropriate Content
You wish to report violent, disturbing or inappropriate content
Please select the option that best describes what you would like to report.
You will be asked to provide the URL of the offending material. You may want to refer to the following before proceeding:
Please note:
Failure to provide the specific location on the site of the offending
content may result in our inability to conduct an effective
investigation.
You will be asked to provide further details such as where the content is located.
Please note:
Failure to provide the specific location on the site of the offending
content may result in our inability to conduct an effective
investigation.
You will be asked to provide further details such as where the content is located.
Please note:
Failure to provide the specific location on the site of the offending
content may result in our inability to conduct an effective
investigation.
You will be asked to provide further details such as where the content is located.
Please note:
Failure to provide the specific location on the site of the offending
content may result in our inability to conduct an effective
investigation.
You wish to report a site involved in distributing a virus or other malware, or found a site supporting hacking or cracking
Please select the option that best describes what you would like to report.
You
will be asked to provide some details including either the URL of the
offending site or the site's IP address along with evidence to support
your claim. You may want to refer to the following before proceeding:
You
will be asked to provide some details including either the URL of the
offending site or the site's IP address along with evidence to support
your claim. You may want to refer to the following before proceeding:
You are receiving emails or have been sent to a website requesting personal informaton
Please
select the option that best describes what you would like to report. If
you are unsure of what selection you should make, please review our What is Phishing help article before proceeding.
You
will be asked to provide some details including the URL (location) of
the offending website, email headers and content. You can provide the
email headers and content by copying and pasting the information into
the following form. You may want to refer to the following before
proceeding:
You
will be asked to provide some details including the URL (location) of
the offending website. You may want to refer to the following before
proceeding:
You are receiving unsolicited email, text messages, or comments
Please
select the option that best describes what you would like to report. If
you are unsure of what selection you should make, please review our What is Spam help article before proceeding.
You
will be asked to provide some details including either a URL from the
email content or the From Address of the sender, email headers and email
content. You may want to refer to the following before proceeding:
You
will be asked to provide some details such as the URL from the text
message and the full message text. You may want to refer to the
following before proceeding:
If your issue is not listed above, take a look at these other options
Please select the option that best describes what you would like to report.
Copyright/Trademark Infringement
Someone copied your content
To review our
Trademark Policy policy and access a form for submitting a complaint
concerning Copyright/Trademark Infringement, please click here.
Abuse/Harassment
Report slander, libel, defamation, etc.
Bata Domains
does not allow illegal content on our customer's websites. However, as a
hosting provider, it is not our place to determine if the site you have
mentioned is actually engaging in illegal activities. If you suspect
any of our customers are using their website to engage in any illegal
activities, please help us by contacting your local law enforcement
agency, and request them to investigate this situation. Please refer to
our Universal Terms of Service Agreement for specifics on our policies.
Email Bounces
You are receiving bounces for emails you did not send
Spammers often
use a random address in their spam list as the "from" address to
disguise the true source. If you are experiencing these types of email
bounces, please refer to the article, Why am I getting bouncebacks for messages I did not send?
Domain Issues/Questions
You have general issues or questions about your domain
Please contact Customer Support for help directing you to the right place.